T E R M S | C O N D I T I O N S


Welcome to RÜÜTEL. Your satisfaction is our main goal. We want you to have a good, safe and easy shopping experience. Also, we greatly appreciate your suggestions and comments. Feel free to contact us for whatever you may need, no matter what it is.


Return and exchange policy
We accept returns and exchanges, maximum 10 days after you've received the product. Please note that shipping and handling charges are non-refundable.

To be eligible for a return, your item must be unused, unworn and in the same condition that you received it in with the original tags. Original shipping charges are non-refundable.


Delivery times
For national shipments (within Mexico), it is estimated 1 - 7 business days for delivery. For international shipments, an estimated 7-15 business days. 


Privacy Policy
We fully respect your privacy and confidentiality. The information you provide us will be used for RÜÜTEL's MKT Digital and payment purposes. If you are a registered user, we will occasionally send you promotional emails.  


All our shipments are made by DHL. If you need a special requirement, please contact us with your request.


At the moment we only accept Paypal payments.